Network and Systems Administrator

About Us

At Baffinland, we work and live beyond the Arctic Circle, mining iron ore at our Mary River Property, located in the Qikiqtani Region of Nunavut on Baffin Island; one of the world’s most captivating and seldom seen destinations. We are a unique company with a strong management who have amassed specialty experience on northern mining projects through all phases of Inuit consultation, permitting, construction and operation. Our workforce brings together the modern practice of safe, sustainable mining and the enduring value of a traditional culture, which is rapidly advancing. The result is a work and community experience you won't find anywhere else. We are looking for people ready to share, build, and grow with our company.

The Network and Systems Administrator assumes responsibility for systems, networks and any IT resources delegated to them.  Responsibilities include testing of new systems, maintenance and repair of existing systems.  Acts as a final tier of support for all systems and interacts with vendors for support as needed.

• Actions tickets for last tier of support for IT resources
• Engages vendors for support of systems
• Anticipate, identify, mitigate, troubleshoot and resolve hardware and software problems on IT resources
• Lifting and transportation of moderately heavy object such as servers, storage and switching
• Move, provision and install equipment
• Provision new infrastructure equipment and software following all Baffinland standards
• Install and maintain structured cabling
• Install and maintain equipment mounted on towers and masts
• Participate in project work as assigned
• Organize, clean and generally maintain all IT infrastructure facilities
• Enforce Baffinland security standards and policies
• Conduct all work safely and in accordance with Baffinland safety procedures
• Demonstrate awareness and commitment to health, community and environmental protection and take action to ensure that unsafe practices or non-compliant behaviors do not occur.
• Operate equipment (Man Lift, Skid Steer and Boom Truck).
• Maintain all IT facilities including comm. towers, switch cabinets and server rooms.
• Provision, install, configure operate and maintain hardware and software
• Monitor hardware and software to ensure uptime and required performance

• College Diploma in information technology, software or hardware engineering is required
• From 5-7 years' experience in systems or network administration, cabling, and IT equipment installation 
• Network design experience required
• Microsoft systems administration required
• VMWare administration required
• Fall arrest training preferred
• Man lift experience preferred
• Boom truck experience preferred
• Cisco UC administration preferred
• Excellent customer service skills
• Strong communications and interpersonal skills
• Experience in writing various forms of business documents, including reports, manuals and operational procedures
• Ability to priories tasks
• Strong analytical/problem solving skills with high attention to details
• Positive can do attitude